Will you get your message over the noise of the crowds and through the hurtles along our way this year?
Summer Olympic Games, set to go every four years, are on, yet You are in your starting blocks daily, training to finish well in your daily trials and meets.
Will you make it to your personal finish line?
This global athletic focus is a perfect time for us to discuss how you leap over the barriers to communication success. And isn’t it timely for us as well that the world converges for the 2012 Olympics at the location that is the source of the English language – the one whose success in your training program we focus on most here?
Successful communication, as we know it, is more than the actual words and phrases of any language. Its success hinges on some very universal and human connections. Think of it as a team sport with everyone having an opportunity and a role to make the game goals happen.
Right at the start line you should know there’s an energy challenge.
You, as the sender of the message must devote enough energy to push your message to a positive result. The receiver must take enough energy to hear, understand and process the message. Trends show that only 50% of your message will get through.
Let’s recap some of the communication skills you need to ensure that your message gets through more of the time.
1. Make a good impression
2. Be clear about who you are and most especially what you want
3. Be aware of your body language and what your conversation partner is saying in wordless messages
4. Listen actively
Keep the communication channels open and you’ll increase the chances of your message being both heard and received favorably.
Take these training tips to help you keep your eye on the prize-and run with them
Your message will capture the gold and get through if you keep the communication channels open. This means that you…….
Allow time and space in a conversation for your partner to shine.
If they tell a story, listen and appreciate it.
If you try to “do one better” you may detract from their positive, proud and possibly vulnerable sense about what they shared and therefore close off communication good will and rapport.
Give the gift of your presence.
Your full attention on the topic, at that time and on your conversation partner will make all the difference in how engaged both of you will be.
Honour the finish line.
Close the communication loop so that there is a definite end to your interaction, at a natural and respectful point.
Say thank you at the conclusion of an interaction. It is the simplest as well as a considerate form of closure. You might also add appreciation on lessons learned or insights shared in the time someone has given you.
If you’ve gone off track somewhere with your communications, look back at your pattern. Test run these questions on your performance:
Were you genuinely engaged?
Did you come to the conversation with a sense of purpose?
Did you remain open to listening and appreciating what your conversation partner wanted to express?
Go over each step and see if you were able to meet and leap over the barriers to communication.
It starts with your attitude and preparedness, but also depends on how clear you are about your needs and how receptive you are to listening and understanding what the other person is really saying to you in words and body language.
VIP Practice your communication skills often and you too will take your place on the podium. Bonus-you’ll be invited back for future contact.
Take a lap to think about this one: People may not remember what you said but they’ll always remember how you made them feel!
Mazen Alzogbi says
Helena, I appreciate your thoughts, because they remind us with the timeless art of conversation. The question that resonated the most with me is: ““Did you come to the conversation with a sense of purpose?”
I teach my clients to not “just talk”. Have an outcome in mind. What does your conversation partner want from you? Do they want you to be sympathetic? Advisor? Just listen? Opinion? Solution provider? etc.
After I know what they want from me, by listening and asking, I do JUST THAT for them.
Do you approach the conversation the same, or something else?
Helena Kaufman says
There are key communication principles that are timeless and important to observe. They transcend any culture be it national or occupational.
Listening is a skill and a lifelong habit I help my clients discover or develop, before they leap into conversations they feel are critical. Absolutely agree with you, Mazen.
I was impressed many years ago with some sage advice when I was first specialized in communications, and understood that conversations are important to our success in person, in text and online.. The memorable line came from the then, much younger, and now just recently departed, Dr. Stephen R. Covey.
Dr. Covey also taught that one should, “Begin with the end in mind.”
Persuasion and influence are enhanced when we show respect to our conversation partner, by being prepared and therefore honouring the time we are asking them to give us.
Thank you for visiting http://helenakaufman.com and sharing your experience.